We have designed different specialized wash procedures depending on the gear, which can include spot treatments, soaking, pre-rinse, and even hand-scrubbing on difficult areas to remove a wide range of hard-to-clean contaminants.
If the gear is sent in clean, we will skip this step.
We offer free visual inspection of the shell and liner (with no liner testing).
We also offer a full inspection that includes testing the moisture barrier for water penetration protection with our specialized hydro-static equipment. Our trained and experienced technicians will inspect the shell of your gear using a 16-point checklist based on NFPA 1851 standards.
After inspecting the gear, we will make an official quote and email it to you for review and approval.
We will repair your gear per the approved quote. We use special Nomex FR thread, matching shell and liner fabric, and other certified materials.
We can repair all layers of fire gear, including the outer shell, thermal liners, and moisture barrier.
We uphold a strict standard for clear gear. If you send in your gear for repair, the gear must be clean in order for us to work on it. This is in compliance with OSHA standards for the health and safety of our workers.
We understand the importance of getting your gear back in a timely manner. Our turnaround time is 1-2 weeks*. If you mention you are in a rush, we will expedite your order at no extra cost.
*Orders larger than 25 sets of gear may need more time.
We use the latest techniques and equipment for repairing. We keep many different fabrics and materials like velcro, hardware, and trim in stock to match your specific gear.
We are partnered with manufacturers to cover moisture barrier liner warranty repairs. If we do a full inspection and find damages in the liner that are covered by warranty, we will repair them at no cost to the fire department! We will handle all the claim paperwork.
Our team of professionals is certified and experienced in handling fire and water damage restoration services. We ensure that every member of our team is trained to the highest standards in the industry. We have undergone training from all Major fire gear manufacturers, including Globe, Fire-Dex, and Lion.
Our priority is customer satisfaction. We guarantee that our services will meet your expectations and we will work until you are fully satisfied with the results.